Rooted Answers
You’re here for clarity.
Here’s what to know before your first Rooted Clean Kitchen box so you can feel prepared and confident every step of the way.
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Yes! Every meal is fully prepared and ready to reheat. Heating instructions are included — no prep or cooking required.
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No. Meals are made fresh before pickup and kept refrigerated—never frozen. For best quality, store your meals in the refrigerator and enjoy them within the suggested timeframe. You can choose to freeze some meals to enjoy at a later date.
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For the best quality, we recommend enjoying your meals within 3–5 days of pickup. Keep all meals refrigerated until you’re ready to enjoy them, and check the label on each meal for its best-by date. Some meals can also be frozen to enjoy at a later date.
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Meals are packaged in Bentgo containers, while menu items with multiple components may come in their own box so everything that belongs with that item stays together. Your full order will be packed in a handled carryout bag for easy pickup.
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Yes! Our Bentgo containers are microwave-safe, freezer-safe, and dishwasher-safe. Remove the lid before microwaving and follow the reheating instructions included with your meal.
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Major allergens are listed on each menu item so you can make an informed decision before ordering. Each meal is also labeled with a full ingredient list when you receive it. Rooted Clean Kitchen is not an allergen-free kitchen, and cross-contact may occur. If you have a severe food allergy or dietary restriction, please contact us before ordering so we can help you determine which meals are a good fit for you.
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Meals are prepared as listed on the menu. If you have a simple substitution request, feel free to contact us before ordering and we’ll let you know if we’re able to accommodate it.
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No. Rooted Clean Kitchen is a prepared meal service focused on making balanced, nourishing meals convenient and enjoyable. Our meals are designed with a variety of proteins, vegetables, whole grains, and other nutrient-dense ingredients to support different lifestyles and goals.
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Our menu changes weekly, with the menu updating every Monday. Ordering closes Thursdays at 8pm for the following Monday’s pickup.
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Orders close Thursdays at 8pm so that we have time to prepare for Monday’s pickup. Once ordering has closed, we’re unable to accept additional meal orders for that week. The menu will update the following Monday for the next pickup.
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Orders are available for pickup every Monday at AlReddy Café, located at 11083 Reading Road in Sharonville. Pickup hours are listed with each week’s menu, and you’ll receive an email when your order is ready for pickup.
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No, you don’t need to bring a cooler or ice packs for pickup. However, if you won’t be heading home right away, we recommend bringing a cooler or insulated bag to keep your meals cold until they can be refrigerated.
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If you know you'll be unable to make your scheduled pickup, please contact us as soon as possible. We’ll do our best to accommodate an alternative pickup time that day. Because meals are freshly prepared and cannot be held beyond the scheduled pickup day, any orders not picked up will be donated and are not eligible for a refund.
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Not at this time. All orders are currently available for pickup in Sharonville, Ohio. We hope to offer delivery options in the future as Rooted Clean Kitchen grows.
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Rooted Clean Kitchen is currently designed for individually portioned meals. While we don’t offer family-style options yet, we’re exploring ways to serve families in the future. If that’s something you’d love to see, let us know!
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Not yet! For now, all orders are placed week to week so you can stay flexible. We’ll let you know when subscription options become available. Follow us on Instagram to stay in the loop.
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